Terms & Conditions

Please read carefully. By ticking the box on our order form, you are agreeing to all of the following terms.

Sash Order Processing

We aim to dispatch your order within 5 working days of receiving both your order and full payment.
Weekends and public holidays are not included in this timeframe.
Printing takes place on Tuesdays, Wednesdays, and Thursdays only.
PANIC ORDER -We understand that sometimes orders are needed urgently. Contact us, and we’ll do our best to deliver on time.

We use Australia Post and several Couriers. We always choose the fastest method to be delivered.
Once your order has been dispatched, delivery delays may occasionally occur that are outside of our control. However, we always do our utmost to ensure your experience is as smooth and reliable as possible
Please ensure your postal address and postcode are entered correctly—we cannot be held responsible for delays or losses caused by incorrect details.

Our standard sashes are one size fits most (approx. 1.8m length × 100mm width).
Ribbon colour swatches can be provided for colour-matching upon request.
The colours shown in our online designer are an approximate representation only. Monitor settings may affect how colours appear.
Lighter prints on light ribbons (e.g. white on pink) and darker prints on dark ribbons (e.g. black on navy) may reduce readability. Please choose carefully.
Some foil colours produce different effects depending on sash colour (e.g. “white” foil may appear slightly tinted). If your chosen combination is unsuitable, we’ll contact you before printing.

Our Stoles come in 3 sizes - 45/60/72 inch lengths. However we are happy to custom make your size..
Stole colours are endless. View our Fabric Chart or advise your required pantone colour and we ccan match with our extensive range of colours..
Our team will guide you through the process of creating your Graduation Stole. Artwork will be prepared and provided for your review, and production will commence once the design has been formally approved. Please note that colour representation may vary between monitors; however, we will make every effort to ensure the artwork reflects the final printed product as accurately as possible
STILL UNSURE? - Let us send you some samples

Yes, we can add your business or organisation logo. Please contact us directly for file requirements and instructions. Please provide a 300DPI image of your logo (JPEG, PNG OR PDF Version)

Refunds are not available once your order has been printed.
Refunds are also not available for orders already dispatched unless items are faulty, damaged, or printed incorrectly due to our error.
In the event of an error on our part, we will either reprint or refund your order.
Requests for refunds must be made within 7 days of delivery. Used items are not eligible for refund.

Sashes are printed with a thermal printer (foil adheres to ribbon threads). This may result in less solid coverage compared to screen printing, which is reflected in our pricing.
Full-colour sashes are screen printed, which involves additional steps and therefore a higher cost.
Graduation stoles may be screen printed, or sublimation printed. Depending on method, they may be sewn before or after printing. A small seam gap may be visible—this is part of the manufacturing process.
CLICK HERE for our fabric colour options

Located Casuarina NSW

9am to 4pm Monday to Friday