Privacy Policy
Last Updated: September 2025
The Sash Company Australia is committed to protecting your privacy and providing a safe online experience. This Privacy Statement applies to the The Sash Company Australia website and governs data collection and usage. By using this website, you consent to the practices described here.
Collection of Personal Information
The Sash Company Australia may collect personally identifiable information such as your name, email address, phone number, and home or work address. We may also collect anonymous demographic information (e.g. postcode, age, gender, preferences, and interests).
Information about your computer hardware and software may be automatically collected, such as your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate the website, maintain service quality, and provide general usage statistics.
Use of Personal Information
Your information is used to:
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Deliver the products and services you request.
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Inform you about other products or services from The Sash Company Australia and its affiliates.
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Conduct surveys to gather feedback on existing or potential new services.
We do not sell, rent, or lease customer information to third parties. We may share data with trusted partners who help us with services such as statistical analysis, email or postal delivery, customer support, or shipping. These partners are required to keep your information confidential and may only use it to provide the requested services.
Sensitive information (e.g. race, religion, political affiliations) will not be used or disclosed without your explicit consent.
The Sash Company Australia may disclose personal information if required by law, to protect our rights or property, or to safeguard the safety of our customers or the public.
Use of Cookies
Cookies are used to personalise your online experience and simplify returning visits. For example, cookies may store your shipping address for quicker checkout.
You may choose to accept or decline cookies. Most browsers accept cookies by default, but you can adjust your settings. If you disable cookies, some interactive features may not function fully.
Security of Your Information
We protect your personal information from unauthorised access, use, or disclosure. Personal data is stored on secure servers. Sensitive details, such as credit card numbers, are encrypted using industry-standard SSL (256-bit) technology during transmission.
Payment Processing
Payments are securely handled via PayPal and QuickBooks. You may choose to pay using credit card, PayPal, or bank account. The Sash Company Australia does not store your payment or banking details; these are processed externally under the terms of those providers.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect company changes, customer feedback, or legal requirements. Please review it periodically to stay informed.
Returns Policy
We do not have a formal returns policy. Instead, returns are handled case by case, with the aim of ensuring customer satisfaction.
We stand behind our products and will always do our best to resolve issues fairly and reasonably. In turn, we ask that our customers approach us in the same spirit of fairness.
Conditions of Use
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Product images are digital and for illustration purposes only. Colours and shades may vary slightly from what appears on screen.
Contact Information
For questions, feedback, or concerns regarding this Privacy Policy or our practices, please contact us at: