THE FAQS

How do I place an order?

We love keeping things personal! 💖

• Use our Contact Order Form and one of our friendly team members will guide you through your order.

• Got a quick question? Just pop it in our chat box and we’ll get right back to you.

• Need some information about our printing? Visit our Ts and Cs page which will explain some questions or ask us via our chat box

Can I pick up my order or visit your store?

We’re 100% online – it’s how we keep things fast and efficient for you! All orders are shipped directly to your door.

Do you have a phone number?

Nope – we’ve found phone calls slow down the printing process.
But don’t worry — we reply to emails quickly and our chat box is always there for instant questions.

How can I pay?

To maintain competitive pricing, we no longer accept PayPal or credit card payments due to the associated processing fees.

Payment can be made by direct deposit which will be provided on the invoice.  We also accept approved Purchase Orders.

By approving artwork, making payment, or proceeding with this order, you acknowledge and agree to the Terms and Conditions available on our website. Please contact us if you require further information.

Thank you for your understanding and continued support.

Need more help?

We’re always here!
Email us at info@thesashcompany.com.au
Or chat with us live online.

Are you a real business?

Absolutely! We’re a proudly Australian-owned, fully registered business with an ABN. We’ve worked with many reputable companies and can provide details anytime for your peace of mind.