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Privacy Policy

The Sash Company Australia is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the The Sash Company Australia Web site and governs data collection and usage. By using the The Sash Company Australia website, you consent to the data practices described in this statement.

Collection of your Personal Information

The Sash Company Australia collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The Sash Company Australia also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by www.thesashcompany.com.au. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The Sash Company Australia for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Sash Company Australia Web site.

Use of your Personal Information

The Sash Company Australia collects and uses your personal information to operate the The Sash Company Australia Web site and deliver the services you have requested. The Sash Company Australia also uses your personally identifiable information to inform you of other products or services available from The Sash Company Australia and its affiliates. The Sash Company Australia may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Sash Company Australia does not sell, rent or lease its customer lists to third parties. The Sash Company Australia may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The Sash Company Australia may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to www.thesashcompany.com.au, and they are required to maintain the confidentiality of your information.

The Sash Company Australia does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The Sash Company Australia keeps track of the pages our customers visit within www.thesashcompany.com.au, in order to determine what The Sash Company Australia services are the most popular. This data is used to deliver customised content and advertising within The Sash Company Australia to customers whose behaviour indicates that they are interested in a particular subject area.

The Sash Company Australia Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Sash Company Australia or the site; (b) protect and defend the rights or property of The Sash Company Australia; and, (c) act under exigent circumstances to protect the personal safety of users of www.thesashcompany.com.au, or the public.

Use of Cookies

The The Sash Company Australia Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise www.thesashcompany.com.au pages, or register with www.thesashcompany.com.au site or services, a cookie helps www.thesashcompany.com.au to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the www.thesashcompany.com.au features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of www.thesashcompany.com.au.

Security of your Personal Information

The Sash Company Australia secures your personal information from unauthorised access, use or disclosure. The Sash Company Australia secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).

The Sash Company Australia accepts payments via Paypal and Quickbooks, as our secure online payment option. To pay using either of these merchants you can select Credit Card, Paypal or bank accounts as the option at check out and complete the forms required. Secure external payment providers are managed via these providers and we are protected under their guidelines. The Sash Company Australia will never will never hold your Credit or Debit card information or your personal banking information as these are done all externally which we have no access to and by placing an order with us you are bound by the terms of those merchants.

Changes to this Statement

The Sash Company Australia will occasionally update this Statement of Privacy to reflect company and customer feedback and the law. The Sash Company Australia encourages you to periodically review this Statement to be informed of how The Sash Company Australia is protecting your information.

Returns Policy

We don't actually have a return policy for purchases made at The Sash Company Australia. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer, you. We stand behind our goods and want you to be satisfied with them. We'll always do our best to take care of your needs —our philosophy is to deal with them fairly and reasonably; we hope you will be fair and reasonable with us as well.

Contact Information

The Sash Company Australia welcomes your comments regarding this Statement of Privacy. If you believe that The Sash Company Australia has not adhered to this Statement, please contact The Sash Company Australia at Info@thesashcompany.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Conditions of Use

Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.


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